My yearly eye exam at SPECS went well. They are very professional in their practice. They are also very understanding. I called and told them of a doctor's appointment that I had scheduled on the same day as my exam and told them I might be late. They were accepting of this and assured me it would be no problem. I was glad that when I arrived they still felt this way and were quick to get my appointment rolling.
They were also great help while I was choosing my glasses afterwards. This is never an easy decision, but they are open and share their thoughts on the choices I looked at.