2659 Sprinkle Road
Kalamazoo, MI 49001

Mon - Wed: 7:00AM - 6:00PM

Thu - Fri: 8:00AM - 6:00PM

Sat: 8:00AM - 1:00PM

Sun: Closed

99.5% would refer friends and family to us

3 stars Customer since 2020

6 months ago I would have said 5 across the board!!!

Dr.Mack is great and the care my dogs have gotten has always been great untill Tuesday the 24th.

Took our dog in for a ACL repair she had this done a couple years ago on her other leg, she did great This time she’s in a lot more pain uncomfortable.., last surgery they kept her overnight, gave her injectable pain meds she came home the next day, sore but never cried. When I scheduled her surgery back in November I was told she would stay the night same as last time. This time I’m waiting for the call to tell me how surgery went to get the call saying she will be ready at 4:30 for pick up?!?!??

We ended up picking her up with a script for pain was NOT working she cried all night and the first part of the morning.

I called there Delaney answered I explained to her what was going on Her response was “I’ll take your info and get back to you by the end of business today” WHAT?!?!?! End of day was still 10 hours away so my poor baby already suffered all night and now you are wanting her to wait for a solution?! I told her that was unacceptable If she was to call her child’s pediatrician with her child being in pain and they said they would get back with her by the end of day WOULD THAT BE ACCEPTABLE???

Dr.Mack finally called back 4 hours later and did prescribe my dog a pain medication that allowed her to get relief, I just feel the difference in The first surgery and this surgery was a complete 360 Sad cause it could be a great vets office. Dr Mack seems genuine to the Animals. I won’t change vets because of that but I definitely will watch better on the care and the way the front desk handles things with my babies from now on .

5 stars Customer since 2001

I just picked up dog food and chatted with Josh about Chesney. He saw me coming and brought the food out to my vehicle. I appreciate that.

5 stars Customer since 2018

They always treat my dogs with love and care.

5 stars Customer since 2023

I really appreciate you guys seeing Daralynn even though we came in on the wrong day lol. Everyone was great with her and she finally got her rabies shot!! Thank you very much!!

5 stars Customer since 2011

Always a pleasure to bring my pets here. Treated with care and compassion. All staff members are great ! Question/Answer willing to take the time and add insight and recommendations for the health and welfare of my pets.

5 stars Customer since 2018

The staff was very warm and welcoming. They treated me and my pets very good and everything went really smooth. I know I could probably find a cheaper option but I don’t mind paying extra for the peace of mind that they’re being taken care of.

5 stars Verified customer

The staff is very kind and through. We received a detailed quote before agreeing to the surgery. Our dog is doing well and in the end, the price was slightly less than what was quoted. Our pets have always received good care here.

5 stars Customer since 2001

Dr. Charlie was fantastic!

5 stars Customer since 2019

Easy to make appointments and friendly staff.

5 stars Customer since 2023

The staff was awesome. We could easily tell that they were all animal lovers with how they interacted with our dog. We were also in and out incredibly quickly, without feeling the least bit rushed. They answered all of our questions thoroughly. Would recommend!