Confirmations are done by email, call, or text up to 2 days prior. We understand that life can be hectic and unpredictable at times. As a courtesy to our guests and team, we require at least 24 hours notice when cancelling an appointment. Failure to cancel with a minimum 24-hour notice may result in a charge for half of the scheduled service and charged with the next service. No-shows will require a credit card at the time of rebooking. If a second no-show occurs, we will charge the credit card for the full cost of the service.