My hair is great and I loved Toria!! However-when I walked in, I was very taken aback. I've been to several Aveda salons and have always loved the very sweet, and always professional staff. However-when I walked into your salon I wasn't impressed, honestly I considered leaving, because of the rude and very unprofessional way I was treated. The lady working as the receptionist didn't greet us-but motioned for us to go sit down. I'm not sure what was going on, however she was flirtatiously talking w/ a young man. So I sat there and waited and she finally (after a solid 5 mins plus) came over and rudely asked, do you have an appt? I came early since I usually need to fill out paperwork, however I wasn't asked to fill anything out. I had already made up my mind that I would NOT be returning to your salon-but thankfully Toria put my mind at ease and showed me how wonderful your salon actually is. Please know that EVERYTHING else about your salon is wonderful and meets, if not exceeds, my expectations of what an Aveda salon should be. Thank you for listening.