They were wonderful. I just saw them for a toothache, which is actually a fracture in need of a crown. First off, the woman on the phone was very nice, did all she could to get me in ASAP. Then, Carey was also exceptionally nice, put me right at ease. (And that's very difficult for me in a dentist's office... I have had a LOT of mishaps, a few botched treatments, and a collection of generally terrible experiences.) When Dr Pere came in, he was welcoming and kind, and explained the issue well.
I had a very good experience, probably the first good experience I've ever had at any dentist and look forward to working with them in the future.