The staff always does an amazing job of taking care of Kane while I'm out of town and making him feel at home, away from home. We drive an hour to board Kane at Shadowridge because we know he'll be treated with kindness and love.
The veterinarian and staff were kind, helpful, knowledgable, and very good with my dogs. I didn't have a chance to ask the questions I wanted, but a staff member later asked the veterinarian for me. I think it is a bit expensive, and they add things to the plan that aren't necessary. I appreciate that they go through each part the plan, so that I can decline certain procedures or medications. I like that they send home a complete history and the information of the appointment for each individual pet. The specials and sales for flea treatments, nail clippings, and other things are great! Overall, my dogs and I had a good experience at this veterinary hospital.
Our experience at Shadowridge was great. We have brought our cat for 3 years and they are always kind, professional, and they explain treatment very clearly. They attended to our cat in a caring way. I will continue to keep her as a patient for years to come!
I really like Shadowridge and especially the San Marcos Branch. It's very low key and personable. The staff is very professional and knowledgeable as well as enjoyable to work with. My girl Penny Lane came in on short notice for a spay and they found multiple other issues that needed to be resolved. I appreciate all the work that this wonderful staff does!
Great job by putting me and my dog in a room to avoid other dogs. Appreciated that you have read my "special request" about my dog being not too keen on seeing / being in the same room with other dogs, it's a protection thing with him as he's fine at the groomers. I hope all our visits are as smooth as this one was, thank you so much!