I am extremely satisfied with the quality of service my pets receive and the professionalism of the staff. We have been patients for 10 years. My dogs have grown up with the staff and we'll walk over to stop in for a treat even if they don't have an appointment.
We've had several emergencies where the doctor and staff have been able to fit us into the busy schedule with very little notice. I keep that in mind if they are ever behind schedule when I have an appointment and we have to wait.
Dr. Jenny and the vet tech - whose name I cannot remember, sorry! - were wonderful. Both were thorough, patient, and knowledgeable and I never felt rushed. Pumpkin was examined more fully than ever before and his emotional well-being was obviously just as important as his physical health. I cannot thank everyone at Shadowridge enough!
The staff was attentive to the overall needs of everyone in the waiting room, yet provided personalized care in a timely manner. They were very loving to my pets. Dr Johnston provided the necessary education to answer my questions and provide the necessary care. This was my first visit, as I recently moved into the area. The prices were higher, but there is more overhead at this hospital.