I am extremely satisfied with the quality of service my pets receive and the professionalism of the staff. We have been patients for 10 years. My dogs have grown up with the staff and we'll walk over to stop in for a treat even if they don't have an appointment.
We've had several emergencies where the doctor and staff have been able to fit us into the busy schedule with very little notice. I keep that in mind if they are ever behind schedule when I have an appointment and we have to wait.
The staff was attentive to the overall needs of everyone in the waiting room, yet provided personalized care in a timely manner. They were very loving to my pets. Dr Johnston provided the necessary education to answer my questions and provide the necessary care. This was my first visit, as I recently moved into the area. The prices were higher, but there is more overhead at this hospital.
Really disappointed this visit. We were not provided any input on what was done with our baby(what tests, results, etc). There was confusion on what tests were complete and what wasntReally disappointing. We will be considering finding another vet:(
We have been taking our Dogs to Shadowridge Veterinary Hospital for over 20 years. We always get very courteous and professional treatment. Head Veterinary Doctor, Jenny Schiebert, is very knowledgeable and has treated our dogs for some out of the ordinary conditions. I trust her judgement in these matters and have and do recommend Shadowridge Veterinary Hospital.
Luckily I had plenty of time to spare as this office is very busy! When we entered the exam room we became the focus and the time was taken to have a real conversation and get to know me and my cat Mikey. Dr. Jenny was very attentive to him and although he had no major health issues, she did find a small problem when viewing his xray. Dr. Jenny was very informative and explained every option and the expected result. I walked out of that office feeling like I made the best decision for my beloved pet by making Shadowridge Veterinary Hospital my new veterinarian!