Always a pleasure with Dr. Romo! I appreciate the time he takes with his patients, NEVER felt hurried or rushed. He's very helpful and takes the time to listen to your questions/concerns and gives you as much info as possible. Even non-routine visits don't seem so bad. He's a very calming influence.
As far as the overall place itself, the staff is always very friendly and helpful. I recently inquired about boarding my bunny (first time ever). [They don't call it boarding but I can't remember the term they used] I was able to go in and tour where she would be staying and what their daily routine is, etc... Again, didn't feel rushed and they took the time to answer any and all of my questions.
My only complaint is that I wish I lived closer!