Great experience once again. I was seen as soon as I entered the office and checked in. Both the optician and optometrist were thorough and courteous, and the entire process of my yearly eye exam took about 20 minutes. The only reason I do not give a 5-star rating is because of my experience after the exam with the glass department, which I would give a 1-star rating. The salesperson hardly gave me the time of day. After he directed me to the display of frames, he retreated to a back room with the door open, and I could hear him arguing with someone on the phone. It was not pleasant. Then he and other salesperson talked about the NCAA bracket while I was looking at glasses--didn't even ask if I needed help. Finally, after I asked him, he looked up my insurance coverage and quoted me an astronomical amount for glasses, at which time I told him, "Thank you, but I am going to go to Costco to purchase the glasses."