The staff at Stamford Vision Care truly care about their patients. From the technician doing the testing, to the Doctor to the lens specialist, all are very friendly and patiently answer any questions I had. The individuals who fitted my new glasses were very helpful in explaining my options and took extra time to ensure my new glasses would fit properly and provide the fullest field of vision.
I've had several great experiences, and one slightly frustrating one. The office is really communicative and helpful, as well as kind. My doctor was awesome and I definitely will go. However, there was a miscommunication with me being told my visit was covered, and having a +$100 charge once I went to leave. This was for a routine annual eye appt, so that was frustrating to be told it was covered and then getting to the front to be met with such a high charge. My complaint here would be to better communicate anticipated visit cost with patients.
I was quickly recognized when I walked in and asked why I was there. My wait time was short even though I had asked for an emergency visit that same morning. The doctor was thorough in examining me and in describing my eye injury. She was direct in describing the condition but also able to relieve any anxiety with conversation about my daily and weekly plans with family members. I was very happy with this visit.
No wait, congenial and professional staff, practitioners are competent, efficient, give clear explanations and all the time a patient needs to understand exam procedures, results, options and timeline for next steps.
Excellent care as always. Dr Shrotriya is a devoted and caring doctor. She’s not only a dentist , but an artist . And with the work she needed to do on my teeth, to make them look normal again, makes her also a magician! Her dental assistant Buffy is just as friendly and caring . They are in such sync and work well together to make your visit pleasant and easy. Her front desk staff is pleasant , helpful and patient . I highly recommend her practice for all your dental needs.