100.0% would refer friends and family to us

5 stars Customer since 2008

The best auto repair we have ever found.

5 stars Customer since 2009

Thanks for taking care of SL500

5 stars Customer since 2017

2005 Audi a4 starter service went great. Fast service and the car was returned in great condition.

4 stars Customer since 2017

I took my car in on the recommendation of my parents. I needed service for a engine malfunction and passenger light notifications. I spoke with Mark about the issues and he informed me he would give me a call later the same day. Marc has integrity, sticking to his word. They even picked me up once my car was done. The only feedback, I have is I wish my car was dried more throughly after it was washed as well as removing the dark mechanic hand and foot marks on the inside of my beige driver’s door. If that was done, I would of given a 5/5 stars.

5 stars Customer since 2017

Courteous staff.

Knowledgeable.

Punctual.

Comfortable environment.

5 stars Customer since 2015

Another great visit to Star Motors- friendly, fast, efficient service! Complimentary shuttle service is awesome. Thanks!

5 stars Customer since 2009

Alway a great job

5 stars Customer since 2017

I was vey pleased from the first phone call with Mark, to the ride home, and pick up after work was complete to get my beautiful, clean car. Everything was thoroughly explained, and I am very impressed with the honesty and price compared to Mercedes- Laguna Niguel.

I was really impressed with your maintenance schedule and tutorial that you sent to me.

You have gained another new client! Thank you for a great job.

Best Regards,

Beverly Grant

2 stars Customer since 2017

I brought my car in for a small service and was promised to be called (around 1 or 2 pm if there was any additional work required, as there was a service light showing. As I had not heard by 4.10pm I rang and had to leave a message. At 4.30pm is was called back that the car had to stay overnight. As I needed the car the following day I collected the car and had to make a new appointment. When I drove away I did not notice any change or improvement in the car's performance, which one normally does. I had the impression that my car had hardly been looked at and that I/my was an afterthought that day. This was my first experience with Star, and now need to bring the car in again, in what I think should have been done in one day.

5 stars Customer since 2017

My car was towed here by AAA when it stopped running and I'm am VERY glad about it. These are good people. My engine was repairable, but an expensive job for a 15 year old vehicle not worth much. Mark kept me informed and spent his time looking for a new motor for me. He gave me options and was committed to helping me in any way he could. He was patient and kind. I ended up making the decision to go forth and purchase a new vehicle rather than repair, and Mark said to bring in my new car for him to look over. You may pay more here but they clearly have experienced and knowledgeable technicians and customer service that goes above and beyond. Thank you for giving me faith in good business. You've gained a future customer for as long as I'm around.

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