100.0% would refer friends and family to us

1 stars

I would like to share unlawful business practices of Star Motors. When I came to inspect my car suspension last July I was not given any estimate and was slapped with $40 bill afterwards. As I learned from dealing with other shops in the area (and what Ohio customer protection laws demand) whenever I was asking for service at any other service shop I was always given a price of the service before bringing the car in. This is the way reputable shops work. Customers Beware! Just my 02 cents

5 stars

Thanks again for helping us with the deflated tire. It was not your responsibility but you were there when I needed help. I forgot to pay, why didn't you ask? Thank you.

5 stars Verified customer

good service, and good price

4 stars Customer since 2008

excellent service, personable, taking good care of my older vehicle

4 stars Customer since 2012

Being a daughter of a Certified Mechanic helps me understand parts cost/labor. Most complaints I hear from others is that auto repair places are outrageous on repair costs. However, knowing my parts pricing and the time involved in performing certain repairs helps me make right decisions regarding my own auto needs. Barry and his crew explained the issues with my car in "layman" terms, explained the "whys" of my replacement parts and additionally set me up on a "maintenance schedule" to complete my auto repair needs that would not "break the bank". This is truly appreciated and welcomed. I will be sending people their way often and returning myself. A Good Mechanic is Easy to Find. An Hoenst, Excellent Mechanic is Rare. When you find one, you need to stick beside them. I intend to do just that.

Star Motors replied:

VALARIE;

Thank you very much. We appreciate customer's like you very much.

Barry

4 stars Verified customer

Done in a proficient and timely manner. Mechanic has good knowledge base for recommendations on vehicle maintenace.

4 stars Customer since 2010

Friendly, fast, quality service at a fair price!

Parking is a little tricky with the construction site next door but they do a good job of working that out.

5 stars Customer since 2008

GREAT Service! Always dependable and reliable

5 stars Customer since 2011

Very good.

Very good.

Very good.

5 stars Verified customer

My first experience with Star Motors was excellent. I received prompt service, options but no pressure and fair prices. Will return in the future.