Star Services recently installed my new water heater and they were a lifesaver. Other companies quoted me extremely high installation costs and I since I didn't know the other companies, I was unsure if their quotes were justified. Thank goodness, my sister suggested I contact my HVAC folks (Star Services). I did and Star Services was VERY flexible regarding the changing delivery date for my water heater. The technician was very personable and thorough. He even made friends with my vicious guard dog. Best of all, having done business with Star Services for several decades, I trust their work, their guarantee, and their pricing.