Dr. Kelly was very fun and friendly. She was easy to talk to and had a great eye for detail. A few times I felt like I was caught in a sales pitch, but she's really wonderful if you can see through that.
Unfortunately, I did witness a less-than-friendly interaction between a few of the staff. I was surprised to hear such catty comments, especially within earshot of a patient. They were all very kind and attentive, so I was not directly impacted by the interaction.
Thank you for being our patient and for taking the time to provide your detailed feedback. We're delighted to know you were satisfied with your doctor experience, but disappointed to read of the lack of professionalism you overheard between our staff members. Your comments will be shared and addressed for improvement.