I always enjoy my visits to this facility and they gave very friendly staff. However, the beginning of this this appointment was not as enjoyable. The lady who first period me to the back for the air test didn't seem very friendly. I usually struggle staying still and whoever is with me helps me to get comfortable and we'd eventually get it. This time I felt uncomfortable and wasc getting a bit upset, but the lady did nothing to ease it. When I got in my actual exam the Dr. made me feel at ease and everything was smooth sailing.
Please accept our deepest apology for the service you received in our office last week. We appreciate you taking the time to let us know about your visit. The feedback that you left has been used to improve our service moving forward. Again, we sincerely apologize for your recent experience at our office.