From the moment we walk in the door everyone is friendly and welcoming. The doctors are very personable and knowledgable. Our dog wasn't acting like her normal self and we were concerned. The vet called twice the next day to check on her.
As always, I was very pleased with the experience. The entire staff (from the receptionist to the doctor herself) displayed a very sincere concern for their animal patients and their owners. They do everything possible to put
the animal at ease and make their visit a pleasant experience.
I was amazed when our animal got her injection, she didn't respond in any type of a negative way. I am convinced they truly sense when a human is trying to help them. We have been taking our pets to St. Charles Animal Hospital for over 20 years. And every single experience has been equally as positive! As long as we have pets in our home, we will continue to trust their care to St. Charles.Animal Hospital! .
Always so welcoming and appreciative for your business. It feels like the care that is given is the care that is needed. Not pushing extra things on you. I’ve felt that from other offices. I’ve felt like money coming in. Here I feel like my dog is treated like she was one of their pets.