First time going there. Im new to NOLA and tried one previous eye Dr. I was 15 minutes late and they had no problem fitting me in. The doctor answered all of my questions about my eyes and things I read on the Internet "to watch out for." He may be used to these questions by now, but politely handled them and the check up itself took 15 minutes! Once out front the ladies explained all of my insurance coverage and options because I was buying both contacts and glasses. One lady took the time to help me find glasses in my price range and didn't up-sell me anything when it came to my lenses.
All in all, a great experience! I would definitely recommend to a friend AND a stranger.