97.1% would refer friends and family to us

2 stars Verified customer

I purchased a gift certificate online for a friend and expected to receive some sort of confirmation or receipt; which I did not receive. I did however, receive this survey. If you are going to do business online you need to be equipped to provide customers with a confirmation via receipt that you have taken AND received their money. When I called the salon the representative was very courteous and but limited in that they only way she could provide me with a receipt was via mail. I am confident the salon and the services you provide are very satisfactory but this is a poor business practice.

5 stars Customer since 2017

I had a Wonderful experience at Sella Nova, This was my first time since April, getting my hair done because recently moved to Charleston from Ga and was petrified to try a new salon. After Talking with a local she recommended i try this location because her sister worked , there , she also had great blonde hair so i went for it.

immediately upon arrive i was welcomed by Jesalyn who made me feel right at home, not only was she extremely warm and refreshing to be around, she ran with my hair and not only made me a perfect blonde but kept my hair healthy and was able to create a masterpiece without even a picture.

Jesalyn is extremely talented in her skill trade and i would never want to go to anyone else! she is awesome!

Thanks so much for such a great experience :)

5 stars Customer since 2012

As always, professional and thoughtful

5 stars Customer since 2005

Noel is always a joy to spend time with and she does a great job on my color.

5 stars Customer since 2011

Malory is the best stylist I have ever had. I have been her client for over 6 yrs.

5 stars Verified customer

I always look forward to my appointment with Danielle. She is a gem.

2 stars Verified customer

Although the color was great having to pay for a simple drying of my hair afterwards for $43.00 was a bit excessive. No style or cut just a blow dry after my color. In reality you can't even truly see color results until hair is dry and for this level of salon and the price I was paying for my color I would expect drying to be included.

5 stars Customer since 2013

My stylist is fabulous. She is always eager to try something new. Great lady.

5 stars Customer since 2005

Noel was wonderful. She is very personable and does a great job.

5 stars Verified customer

Stella nova is a great facility , everyone from check in to check out and especially Robin , the hair stylist I use , all do a great job