This is a relaxed but tightly managed salon. I am always greeted and welcomed immediately, and Joe is always on time for my haircut. Usually, I find salons uncomfortable and bitchy. Not here! The staff is helpful and friendly. My haircuts with Joe always begin with thoughtful questions about what I liked about it, and if anything did not work for me. Everybody, everywhere should do this. I am always happy here - being there and then living with a fun, new, low-maintenance cut.