Steve's technicians took a personal interest in my vehicle and me as a person. They took care of what I asked them to fix and then noticed a few other things of note that I might want to address at another time. They never pushed me into a decision, but just shared their professional opinion about my vehicle. And they fixed all the issues in a timely manner.
AND they picked up my vehicle from my school/office saving me a long walk to work.
OUTSTANDING customer service!!