I was taken in promptly at the time of my appointment. The reception desk staff Mariah and Roberto were very friendly and welcoming! I was very impressed with the Assistant, Elena, that took my dogs vitals and filled out the current information prior to Dr. C.C coming in to check my dog for his annual exam. We have used St Francis veterinary Hospital for over 25 years and Have always been very pleased. Dr. C.C. took the practice over from her father several years ago and is absolutely wonderful. She is compassionate and extremely gentle with the animals. I feel the prices are reasonable and I feel comfortable taking my dog there. He seems to enjoy it too!