I have been going to this dentist long before they took over the practice from the previous dentist. In fact, I had been going to this practice and to the two previous dentists at this location for over 35 years!
Unfortunately, at my last appointment, I was told my appointment was not on the day that I showed up, but rather on a date a couple weeks in the future. I emphatically stated that I at their office at the appropriate time, and that they were in error and that I had the appointment card at home to prove it! They reluctantly admitted that I was correct, but I could not be seen by them since they were already going to see the person who was scheduled for that time. This was their error! I will never go back! Nor would I ever recommend them!
Robert, unfortunalty their was a mix up in the schedule on the day you were appointed and we do accept that it was our fault and acknowledged it. At the time the hygienst was already attending to his patient. We offered to see you after he was finished but you declined. As the office manager of this practice I do appologize for this invonvience it created for you and do hope this one inciendent does not deter you from returning.