95.5% would refer friends and family to us

5 stars Customer since 2020

Great service every time. From the knowledgeable service advisors thru to the completed work! Highly recommend.

5 stars Verified customer

Great service, great team. I take both of my cars here.

5 stars Customer since 2019

My wife is happy with the oil change she received, although she wasn't sure about the nominal charge for the nail puncture and repair, but after I informed her that punctures are something that happen from time to time, she was okay with it.

5 stars Customer since 2021

Positive customer service, kept me informed on the work process, even provided pictures to show what needed to be done.

5 stars Customer since 2006

They kept me well informed on what the issues were and how they were going to fix it and the cost.

5 stars Customer since 2017

Car fixed in 1 day and well with in the budget---great work

5 stars Customer since 2016

very friendly, explained the issue clearly and concisely, truck is running great!

5 stars Customer since 2015

John Stonum has built the perfect auto shop, with (I'd say) 3 simple but hard-ass principles:

1. Instill ethics & honesty above all else in every single employee: integrity over profit.

2. Hire and keep training the best and most-interested mechanics and desk-personnel -- employees who LOVE what they do, and who love doing it right.

3. Keep pricing competitive, even when you could up-charge based on your stellar reputation and loyal customer base.

E Brue Weiss, Longmont

5 stars Customer since 2021

We used to use Stonum when they first opened shop near our home, and always had great service at reasonable prices from them. We moved a bit further away and our cars have been more dependable so it's been a decade or more since we have been to them. But just this week, when our Toyota Prius failed to engage the transmission, and the dealer wasn't able to look at it for a week, I rememberd Stonum, and had it towed there. They quickly diagnosed the problem, completed the repair within 24 hours, at a reasonable cost. Throughout it all they are professional, communicative, and make sure that you understand the problem, the potential solutions, and cost up front. Once again, I was happy with Stonum, and encouraged that there are still some quality, honest repair shops out there. Thank you.

5 stars Customer since 2018

Stonum figured out what the problem was with our 2007 CR-V, informed us fully what the repair would entail and the estimate. It was repaired in the time frame promised with no surprise billing. This was a significant repair, it's very important to us to have a trustworthy shop to depend on.

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