100.0% would refer friends and family to us

3 stars Customer since 2012

The office staff has poor customer service. Not all are bad however there are a select few who lack professionalism and could use more training in that area. The ARNP Leslie is my least favorite, she is not very informative when asked questions. She also can be a little condescending, and I would not recommend her. As for Dr. Tran...she is an excellent doctor!! She is the only reason I go to the office. Heather the other ARNP is a sweetheart and is very informative.

3 stars Verified customer

Love love love the doctor and the nurses were pleasant enough, but the office needs serious cleaning. Tables in waiting room were extremely dirty and the swiffer I saw in the hallway doesn't seem like enough to clean the floors... a real mop with bleach should be used.

5 stars Customer since 2012

Staff very respectful, quick and friendly.

5 stars Customer since 2016

Very nice and caring place. Made my son and I feel comfortable and made sure my son taken care of very well.

5 stars Customer since 2012

Love this place wouldn't go anywhere else

5 stars Customer since 2015

awesome

5 stars Customer since 2014

You girls are doing a great job. Keep up the good work... Yes this is Carmelo McKenzie mom...

5 stars Customer since 2015

Dr. Tran is awesome, doesn't rush the visit along, sits and talks to you and finds out what's going on, offering advice and helping anyway she can. All Dr's can take a page from her book.

5 stars Verified customer

The ladies in the office were welcoming when I arrived. They seemed knowledgeable and caring. It was my child's first time seeing Dr. Tran. The Doctor was also very nice. She answered all of our questions and was kind and cheerful. The office was very clean and organized.

Calling to make the appointment was a bit of an ordeal. The lady on the phone was very difficult to communicate with. She did not understand how our Insurance worked (a high deductible, health savings plan. Pretty normal really). She kept asking me about our copay, which we don't have. I was calling for a preventative care appointment either way. She seemed so confused and rude. I was on the phone with her for 20 minutes. Then she called me back to remind me to bring my insurance card, which is very obvious. Very frustrating experience.

I am not looking forward to calling for an appointment in the future, but I would definitely recommend Dr. Tran.

4 stars Verified customer

Doctor was very understanding to my daughter's needs. Staff was very thorough.