3333 Cleveland Heights Blvd
Lakeland, FL 33803

Mon: Closed

Tue: 9:00AM - 5:00PM

Wed: 9:00AM - 6:00PM

Thu: 9:00AM - 8:00PM

Fri: 9:00AM - 6:00PM

Sat: 9:00AM - 5:00PM

Sun: Closed

87.5% would refer friends and family to us

5 stars Customer since 2018

Shantal my hair goddess is always amazing ! The staff is always kind , my schedule always changes and they adapt and accommodate for me the best that they can .

5 stars Customer since 2019

Jane is personable and always professional when she interacts with her clients. You can tell she really wants to do the best for each client.

2 stars Verified customer

Really disappointed as this was my first experience after following on FB for months. I saw a special for first time clients for a balyage and spoke briefly before my appointment and of course again when I got to the salon. From the minute my hair was getting washed I was told all about all the products that were going to be used and encouraged to buy them ( The up selling really turned me off, as it was more than once. And only the assistant really asked me what I currently use on my hair.) I showed pictures of my hair darker, explaining I wanting chocolate brown hair again so that I could purchase clip in extensions while my hair was growing out. I'm then told all about "up sell again" tape ins, which again not interested in. I was never shown hair swatches or told of colors that would be mixed together. I was then told I needed to trim my hair to start over while it was growing out, I didn't want to but figured it probably was best. But to see a small dusting/trim and then be charged $45.00 was I believe too much to say that was a "haircut". I was quoted for a color and cut but then see charges for bonding treatment and clarifyer too on the bill. I use Olaplex already and wouldn't have asked for the bonding treatment. So after sitting in the chair for 3 hours, I couldn't see the color well inside and hated the "trim" and style. When I get to the front desk I tell the cashier I hate this color and cut and I feel like Willy Wonka and she just laughs and says "well your lashes look nice and you don't have the glasses." Another turn off. When I get outside and see it, I see the color doesn't look much different than I walked in with. My teenager saw it and said I looked like Velma from Scooby Doo and the color matched our boxer which it did. I called and Dora did offer to fix it but had to be same day. Frustrated again, as I kept saying how early I get up for work and it was already 5:30. So I went back to the salon and this time shown three swatches of a base plain brown color. No dimension, or mixed colors together. So agreed to one as it was already getting late. The assistant finished up with me and curled my hair. Again I get home and the color is awful. To spend over $200.00 on my hair and hate it, not even worth the $35 tip (which I would honestly give to the assistant as she was with me more than Dora and the only thing I cared for was the scalp massage and her curling my hair). Needless to say, If i can get a full refund for the color and cut to go elsewhere i would really prefer it. I won't be back again. To then be there from 2 to 8pm when you have to get up at 2am for work again, not really putting the client first. The Instagram pictures are nothing of what I experienced or have in other salons. I am truly disappointed.

5 stars Customer since 2018

Dora is brilliant, kind, and even a bit psychic! No one is better!

5 stars Customer since 2018

Kristen does such a beautiful job.

5 stars Customer since 2019

Excellent Job!

5 stars Customer since 2012

I always enjoy my appointments with Dora and am very satisfied with her services. I don't feel rushed or like I'm at an inquisition as I have some places with question after question after question. It's a chill experience.

5 stars Customer since 2017

She's always very professional and she gave me a whole new look and I'm very very happy with it.

5 stars Verified customer

My experience was amazing, my hair stylist Lisa took excellent care of my hair. She turned it from a brown mop into a gorgeous highlighted master piece. Her customer service was great and I could tell she really enjoyed her job. Plus the atmosphere was very calm and very chic will recommend anyone to go and get their hair done there.

5 stars Customer since 2018

Shantel did amazing, she was friendly, quick and made sure I was satisfied with the job she did. I would recommend anyone to her! This is the second time she has done my hair and I am very pleased this salon.

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