My stylist Jamie was fantastic as always. But the receptionist there was bit of rude. She had an attitude. I gave my credit card details prior to appointment so when I bought a product I asked her to put it on card, her response was not clear that on file cards cant be charged for products. I had to ask her 5 questions to understand the situation better but all she did was stare at me with a straight face and honestly she spoiled my mood and whole day. I hope I dont have to deal with her again.
Thank you for choosing our salon. Unfortunately there appears to be a misunderstanding. For our clients protection we DO NOT keep credit card numbers on file. I spoke to the receptionist on fill and she admitted there was a miscommunication in what she was trying to explain. I apologize that this resulted in a negative experience for you and hope we can do better in the future.