I do not like to be pushed into buying products that were used on my hair. I have so many of your products that were used on my hair that I do not use because I do not like the way they make my hair feel.
Also my hair was cut too short. Now I have to let it grow out again.
I will not be back to your salon.
We wish we knew who you were so we could reach out to you to make it right. We like to educate our guests on which products would be best for their hair so that way you can enjoy great looking hair everyday. We do regret that you felt "pushed" and we will ensure that our guests do not feel that way in the way that we educate our guests. We will also work harder to have better and more thorough consultations so we avoid any misunderstandings about the desired length of hair. Thank you for your candid feedback. We will further strive to improve our services and experiences for our guests.