Overall okay. A few minor things... I wasn't offered a water or beverage. I was told they would not have time for other services, which I wasn't anticipating getting, I was only asking a question. I felt It was necessary to tell a 1st time client to bring cash for a tip since most places accept a debit/credit on their card. The rep at the desk made it known they Only accepted the tip on the card for the client in front of me because it was the owners family member which I didn't pay any mind to.... other than find it odd that they wouldn't make it known for 1st time clients. Also I went there to cover my Grey's on my roots and after 1 wash the Grey's are visible... so it must have been a demi- color. For the money I spent, I was surprised.