The receptionist was polite and very helpful, especially with regard to my insurance. The Doctor took time to speak with me about my situation and then did a thoroght evalutation. He explained everything he was going to do and answered all of my questions without making me feel foolish for asking. The treatment was helpful and the next day I was feeling better already. The personnel at this office are kind, caring and responsive to their patients' needs. I did not feel like just another patient, no assembly line here.