It was good to see familiar faces still (Donna & Kathy). Otherwise, I probably would hesitate to return. Customer service is an upmost importance to me. My hygienist was friendly, patient & very informative. I probably learned more from her about my dental care than I have known before. I enjoyed visiting with her when my mouth was preoccupied. Friendliness of hygienist tend to make each of my visits less stressful. The dentist in character, but socialization was not one of his strengths. It seemed he wanted to get in & out of there. He found literature for me to read through. But I was looking for more of a one to one talk.