93.7% would refer friends and family to us

5 stars Verified customer

They were extremely kind and patient explaining everything. They made us feel comfortable during the whole visit which is extremelydifficult for my anxious dog. They took care of my dog and made sure she got the help she needs. They explained everything well so we had no questions.

5 stars Verified customer

My review will start with Ryan who contacted me as soon as my vet, Dr. Kathryn Richardson of TLC, sent in my referral. Ryan was so helpful, courteous and I knew this clinic would be a compassionate place to take Mattie Lou. Your office staff greeted us and were very thorough in sending the forms for me to fill out before I got to the clinic. Jamie was excellent in taking Mattie's history and preparing us for Dr. Davis and her consultation. We had been prepared by our vet for some of the possible outcomes but Dr. Davis was very helpful and ready to take a conservative approach first. We really appreciated her diagnosis and treatment. We will get to come to your awesome clinic again in a month and I am confident that our visit will be another positive one. Thank you for being so very professional without sacrificing compassion, friendliness and care for my Mattie Lou.

5 stars Customer since 2022

Impressive experience--all medical staff (receptionists, Nurse-Cristina, and Dr. Novosad) were respectful, kind, and courteous with humans and our pet. Care and concern expressed in a professional and appropriate way. Dr. Novosad was exceptionally helpful in explaining our cat's condition, possible explanations, and ways to proceed. We were fortunate in that they were able to undertake a few of the tests (bloodwork, cytology, and ultrasound) that afternoon while we enjoyed points of interest in Sugar Land area. So appreciative that we were referred to Sugar Land Veterinary Specialists by our cat's vet. Thank you!

5 stars Customer since 2022

The front desk was very kind and fast. The veterinarian staff was very kind and helpful. Prices were to be expected for so late at night and it being an emergency. I would definitely choose them again if we ever encounter another emergency.

5 stars Customer since 2022

All of the staff at SLVS was very kind, professional, and caring to us and our boy Barney. They kept us informed in a timely manner and answered all of our questions, regardless

3 stars Customer since 2022

The staff were very polite and professional in helping with our situation. Post visit our cat did not get better and needed to be admitted into another vet hospital for 5 days. I think the diagnosis was probably spot on and the testing was proper, but the treatment was not sufficient. It was a very costly visit for hydration and antibiotics.

5 stars Customer since 2022

All of the staff I came into contact with were extremely helpful even though it was close to midnight when we brought our dog in. We came back at 2:00am to pick her up and they were just as eager to help.

5 stars Verified customer

Quicker than I had anticipated. Service was thorough and very helpful explanation for what was happening to my dog. I’m very thankful for the help we received.

1 stars Customer since 2014

I will never go to this place again. The front desk were rude from the moment I walked in. I was the only customer and was told there would be a 1 to 2 hour wait if my dog was stable. I was the only customer. Two more people walked in. Neither of them were greeted that way. I was taken to an exam room shortly afterwards where the vet tech also told me 1 to 2 hours and encourag3d me to call my vet office. It was Saturday morning at 7am! Next thing I know the vet....a super nice guy.....walked in and told me my dog's neck and shoulder was severely sprained and he had to remain quiet and still for 2 weeks. He gave my dog a pain med shot, ran labs and was sent home on 2 pain meds for a week. Vet was nice. Rest of staff....horrible. The bathroom was Filthy with a full trash can, toilet not clean. This place has taken a big downward turn.

5 stars Customer since 2022

The staff was wonderful!