92.9% would refer friends and family to us

4 stars Customer since 2014

They are very helpful

5 stars Customer since 2018

The doctor on duty was great and very thorough.

2 stars Customer since 2018

My experience overall was great, however, this hospitals is different than others I have experienced. We have never paid ahead of time prior to the service. One of the receptionist was not compassionate with our dilemma and our finances. Tried to tell her we couldn't afford full payment for services "NOT YET RENDERED" And if I applied it to the Care Credit card could I be allowed 12 months to 2 years as this has been my experience in the past with other vets. Her response was cold and calculated.

I would have preferred for her to tell me that this is YOUR policy and the promotion is only for 6/months. Instead of telling me that it all depends on how much I owe. Than turning around and ONLY giving me 6 months for approximately $3K.

5 stars Customer since 2017

The crew at SLVS always make us feel welcome, and accommodates us when we arrive. I am certain our pup is getting the Best Care Anywhere there with her rather complex condition.

5 stars Customer since 2018

My old lady Suzy was treated great everyone was patient with my dog because she is 15 yrs old I was not judge because she is an outside dog and very set in her ways and they did great work and help me keep her alive I thought she was done but no she is doing great and happy I will definitely take her back if she needs to they are like family now .

5 stars Customer since 2018

The vet and staff were prompt, thorough and very informative.

5 stars Customer since 2018

Everyone attended to Gracie and I courteously, respectfully, and efficiently with caring, attentive attitudes. "Attended to" is the key phrase as in, We received gracious care. Most importantly, we were made to feel at ease and significant. We felt safe.

5 stars Customer since 2018

The neurology department toon such good care of my dog Charlie. Everyone there (Dr Davis, Dr Kegge, Miranda, Tiffany, Christina) treated us with love and compassion. Highly recommend!

5 stars Customer since 2018

SLPH has the most kind, knowledge and caring staff

4 stars Verified customer

Very professional. Took great care of our dog and was very attentive. He was very sick when we arrived and someone mmediately came and took him to the back.