Reviews

Sumatra Salon & Spa

5 stars Verified customer

I loved my body massage, and my facial.

Sumatra Salon & Spa replied:

Thank you so much for visiting our Spa at Sumatra! Happy that you were so pleased with our services! WE hope to see you soon.

4 stars Customer since 2017

My experience was very good. My massage was wonderful, I did not want it to end and Blair was very professional.

Sumatra Salon & Spa replied:

Thank you for your review ! We're so happy you enjoyed your experience with us ! See you next time (:

5 stars Customer since 2015

Erika is the best!

Sumatra Salon & Spa replied:

We think so too ! Thank you for the review Adriana ! Always great to see you !

5 stars Customer since 2013

Wonderful kind staff especially Erica knows my hair better than anyone

Sumatra Salon & Spa replied:

Thank you Nell ! We look forward to seeing you next time ! (:

5 stars Customer since 2014

Kara is awesome and hit spot on with both the color of the "wash" and cut.

Sumatra Salon & Spa replied:

Great ! It's always wonderful to see you Robert ! We'll see you on your next scheduled appointment (:

5 stars Verified customer

Shiela is the best!

Sumatra Salon & Spa replied:

We think so too ! Thanks for the review ! We look forward to seeing you next time ! (:

5 stars Verified customer

Great experience

Sumatra Salon & Spa replied:

Thanks so much for the review ! We look forward to seeing you next time ! (:

2 stars Customer since 2015

It is very rare for my to post a ngetive review; however, my last visit to Sumatra warrants one. It was a birthday gift from my mother for me to get a haircut and unfortunately that gift was spoiled. Every time I have walked out of Sumatra, I have been ecstatic about my new hair-do but the last visit left me crying. Despite of showing the stylist pictures of what I wanted, my hair doesn't reflect that. I was explained one thing and I got something else entirely. I am fine with the legth and the stylist did keep checking with me if I am ok going that short. I do appreciate the thoughtfullness. I did not get as much layers as I asked for. Neither did I get the shape. I am upset about the fact that my hair wasn't blow-dried so I didn't realize what I got until next day - on my birthday. The first thing I did on my birthday washave a crying fit because I saw how my hair turned out.

Again, I do not begrudge the stylist, he was very amicable in fact. I am thoroughly disappointed in the service.

5 stars Customer since 2014

Andi does such a great job on my hair. Love her sweet friendly spirit when I come in for a service.

All the staff is great! Thank you.

Sumatra Salon & Spa replied:

Thank you for your review Michele ! We look forward to seeing you next time ! (:

5 stars Customer since 2015

Kara is the one I get to cut and style my hair and she does it right every time even though I don't quite know how to articulate what I want. She does an excellent job of being personal and is very pleasant to talk to as well. Defintely a great place to come not only for hair-cuts but for spa treatments too.

Sumatra Salon & Spa replied:

Thank you so much for the review Jeremy ! It's always great to see you ! (: