96.0% would refer friends and family to us

4 stars Verified customer

Great care but wait time usually long... as well as check out... seem to have a lot of new people .. wait times may be better after training...

5 stars Verified customer

We have been clients for 11 years and love Dr. Metzler and Dr. Myers and everyone there! We recently boarded our big puppy for 2 weeks. Our puppy has not been anywhere away from us since we got her and when we picked her up she was so well adjusted and happy, it was like no big deal for her. This is because of the love from all who work there. We are pleased with how our fur babies are treated and won’t take them anywhere else.

5 stars Verified customer

The team there has been caring for my two cats for about 2 years, providing routine wellness check-ups, treating ailments, and providing boarding care. I've been very happy with the services provided by Dr. Karen and the staff. I've boarded my cats there quite a few times. It is hard to leave my cats, but when I know they are getting the best of care it makes it easier. They are always very nice about checking on my cats when I call in to see how they are doing. The weekend hours are also very convenient for boarding.

3 stars Verified customer

Always a good experience. However, I had ordered my pup's Revolution prior to the end of the year (2017) and when I called on Sunday, 1/7 to confirm it was ready for pick-up the receptionist told me it had not been ordered. She said she would order it now and it would be ready for pick-up that evening. I drove over 30 mins to the facility to pick it up and normally its a buy 6 get 2 free, however, the lady at the front said that had expired at the end of the year. I was quite upset because I had ordered this prior to the end of the year and the clinic was unable to give me two free revolutions. Normally, I have a great experience there and I had boarded my dog multiple times there and my parents have been using SAH for 18+ years. It was just very disappointing that I was not able to be offered this simple request.

5 stars Verified customer

Feel comfortable leaving my pets here for trips out of town

5 stars Customer since 2014

Very happy with the staff and with the care that Buffy received. She is doing much better with the meds and is on a weight reduction plan to get her weight down to 10-11 lbs.

Thanks again,

Terry and Carol Ramsey

5 stars Customer since 2013

I love Dr. Metzer. This is the first time we met Dr. Meyers and he was great with Jordin. She hates the vet and is extremely anxious whenever she goes. She was in alot of pain and he made her more comfortable.

5 stars Customer since 2017

Dr. Karen Metzler, is extremely compassionate and knowledgeable. She and her staff do a wonderful job at making my dog, Selena, feel at home.

5 stars Customer since 2006

Misty was ill and we were given an appointment the next day (27 Dec.). Thank you for that. Turned out our baby has diabetes :(, but grateful we can manage her health condition. I want to recognize the doctor, and the person who explained the process of injecting the shots. OUTSTANDING!!!!.

Thank you for caring.

Jose and Carol Luna

5 stars Verified customer

Our dog was looked after while we were away, it is her 2nd home!