Summit Family Dental went above and beyond great customer care. Every single person I talked to was incredibly friendly and made me feel so welcome. That includes 3 different receptionists, the girl who took my x rays, the oral hygienist (she was amazing and did a great job) AND Dr Wortman. The last Dentist I visited was NOTHING like Summit and I couldn't be happier that I found them. I'm happy to be able to write such a positive review for what can sometimes be an unpleasant experience. But they earned it, and I genuinely mean every single word of this. I work in customer service and I really appreciate and recognize when people go that extra mile to make your experience a positive one. Thank you Summit, you guys rock.
I haven't been to a dentist in years and dreaded what would happen if i did. Finally i went in to this place and everybody was INSANELY nice and welcoming. I got unwanted news about the procedures is need that i was degrading to hear but the dentist reassured that its really no big deal! Then the young lady helping and won too my xrays actually say down and did an ENTIRE "plan" that shows every step we will take till everything's fixed, how much ssh step will be individually and the entire total do i can plan it all out and even walked me through my insurance options with the bill aswell. I have a 1 year old... no DOUBT she will go hey're when the time comes and my husband too. This is our new family dentist office!!!!!
I'm so happy to write this review, I think out of all of the different places I've reviewed, this place was by far the most compelling me to do so. At Summit Family Dental I received such a great experience that I just have to share it!
Today I went to Summit Family Dental for the first time as a new patient. Immediately I was welcomed by the two ladies at the front desk. Alicia was the woman who took my information and helped me with the primary paperwork. She was friendly, attentive, and helpful the entire time. Then I met the nurse, Stephanie, who was also very friendly and gave me a tour of the facility. She took my X-Rays and guided me through the first portion of my appointment and definitely made me feel at ease. Doctor Krista came in to go over the X-Rays and to do her examination of my teeth and she explained as she went along so that I knew what she was seeing. She was also very friendly and kind. I have to tell you really, all of these ladies were spectacularly kind and had a very positive and refreshing vibe to them. They were all so helpful and really put together a do-able plan for the repairs I need. At this Dental office I didn't feel like a number, I felt like an individual and I felt like my experience mattered to them.
Other things that really stood out:
The office was really tidy and clean, also had a very welcoming vibe. There is a refreshment table with Cucumber Water and snacks, a retro arcade game, a separated and well-kept children's play area, and overall just great decor.
The way they were able to X-Ray my teeth was the most positive experience I have had with Oral X-Rays, the technology is definitely a step-up from other offices I have visited.
They gave me a gift bag for my first visit which I also thought was a thoughtful touch. You can certainly tell that they really want you to feel welcome.
So yeah this Dental office is far deserving of a 5 star review in my opinion. Hands down! I can't wait to make my next appointment! And that's saying a lot because I'm usually the person who avoids the dentist. :)
Have been going to Summit Family Dental for year's. I have not had a bad experience there yet. They are very friendly and are very concern with my health. I would recommend my friends and family members to give them a try.
I had a very good experience at Summit Family Dental. The staff and the dentist were very friendly and made me feel right at home. They addressed all of my concerns, and I left there with a great feeling. I would definitely recommend this practice to anyone looking for a caring dentist with a friendly and helpful staff.