91.9% would refer friends and family to us

5 stars Customer since 2017

I had a great experience! I went in thinking I needed an alternator and was asked pertinent questions about my situation. I was NOT treated like I was an idiot for being female and that was greatly appreciated! Turns out all I needed was a battery and they were cheaper than buying one at the store. I will definitely be back for all my service needs!

5 stars Customer since 2008

GREAT SERVICE AS ALWAYS.

5 stars Customer since 2015

Always a pleasant experience with this team. Last oil change they told me I might need my air filter replaced with the next oil change so I completely expected to be paying for that service today. Guess what?! They were totally honest and told me I'm still good to go. No robbing me of anything here like we feel at so many other auto repair shops.

5 stars Customer since 2013

Great customer service.

5 stars Customer since 2008

The staff were very friendly and helpful.

4 stars Verified customer

Sun Auto always gets the job done,however I was turned off by the customer service I recieved on Monday morning. I called days prior for an appt,when I arrived there was one guest ahead of me. After Rick wrapped up with the guest,he proceeded to take 3 phone calls before even acknowledging my presence. 10 mins later he finally asked if he could help me. If I wasnt getting warranty work done,I would have walked out. When he finally got to me,there wasnt even an appt in the system! Needless to say I wasnt the happiest,especially not getting my car back until late afternoon for a simple fix,HOWEVER this is NOT a standard day for them. They are normally very professional and pleasant. It was very offputting. Nonetheless,my car is back running in tip top shape,and Im sure ill be back again.

4 stars Customer since 2017

I found friendly and informative

5 stars Customer since 2012

Feeling Blessed. Tail LIGHT was out; had not idea how to out one on...called Sun Auto explained said bring my car in and they would take care of it....they did and with no charge of which I appreciated because I had no money...So thank you very much SUN AUTO

1 stars Customer since 2015

They are very disrespectful to people of color,I will be making a formal complaint to higher grown and taking action

The worst customers service in vegas

Sun Auto Service #52 replied:

Angela, we are deeply saddened and concerned regarding your review. At Sun Auto Service, every customer is important to us. While appointments are not required for services, we strongly encourage them as customers are helped on a first come, first served basis. Some days are busier than others and could fluctuate based on the availability of staff as well as the complexity of other repairs. It is our understanding that the Store Manager, Shawn, spoke with you via telephone earlier in the day stating that due to the multiple time-consuming issues with your vehicle, along with the eight other vehicles ahead of yours, it was likely that we would be unable to get to your car by closing time and that it would be our priority the next day. We're confused that you felt you were not assisted for reasons other than what was provided to you.

5 stars Customer since 2017

#shoutout to Devin and his crew at (Las Vegas) W. Tropicana location. I was told my car wouldn't be ready for 3 weeks....

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