What others had to say

3 stars Verified customer

My car was taken in for an oil change at 11:00 am and finally finished at 12:30 pm??

I was the only customer in the waiting area. I don't know why it took so long?

4 stars Customer since 2021

very satisfied in every regard.

5 stars Customer since 2020

Carlos is awesome! We have dealt with Carlos for my other sons car but our oldest needed rear brakes and he just happened to be be working by Sun Auto Carlos had him drop off the car and it was finished in a couple hours. Sun Auto has always been good to us the customer service is great!

5 stars Customer since 2022

Excellent service. Was kept informed about what was going on with my vehicle. The service writer Carlos was very polite and attentive to vehicles needs. I have 3 vehicles and will be using SunAuto to take care of them all

5 stars Customer since 2018

Professional

5 stars Verified customer

I came in without an appointment concerned about my battery. They were very responsive and checked for me. It was bad and they had a battery delivered and put in. I was in and out in an hour or so. The battery was still under warranty and no charge!. I recently lost my husband so needless to say I was relieved. They are always so courteous and professional and I always come back. Thank you.

5 stars Customer since 2017

Most important to me is the trust level. I am very comfortable with your staff at the Rome store. Past visits and including this visit I have found all dealings with the staff to be trustworthy, professional, caring and friendly. I recommend this shop to anyone i know.

2 stars Verified customer

I was quoted 1 price for synthetic oil, once at my appt. The sales man said 10$ more.

While asking rates 1st visit I asked about 90,000 mile check up. Was quoted a lesser price as well.

Was the manager on 1st visit. On the oil change appt. The sales person printed out what I would be getting. Plus rates. 100$ more..

I'm not impressed.

I'm always wary of taking my car to shop.

I was pleasantly surprise with mangers attitude and helpfulness on my return to drop off for oil change the salesperson was not as personable and when I said I received a different price on 2 quotes. He remained quiet as a mouse. When I asked for mangers card or name he ignored me.

Disappointed

5 stars Customer since 2021

Very professional & fast. I will be a return customer.

5 stars Customer since 2021

Great Value for money. Am happy with the service I got (oil change/tire rotation). People working there are very nice.

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