88.8% would refer friends and family to us

2 stars Customer since 2018

Waiting an extra 45 minutes after being told 'they're bringing your car around now' was absolutely ridiculous. I understand the necessity of inspecting the vehicle while it's receiving the oil change, yet then having me wait that long for a simple procedure? Unacceptable.

Sun Auto Service #72 replied:

Paul, please accept our apologies for the wait time you encountered in getting your vehicle's oil changed as well as the poor communication. While not required, we urge our customers to make appointments for services, as walk-in customers are assisted on a first come-first served basis, only. You'll find that the online appointment scheduling feature on our website, is very convenient and works around your schedule. We hope that you will give us another chance to meet your expectations in the future.

4 stars Customer since 2014

The staff was well informed, polite and very helpful. All was handled in a timely manner.

5 stars Customer since 2016

Always nice and quick when I take my car to get oil chsnged. Allen is such a nice man

4 stars Verified customer

Alan was wonderful! I appreciate the honesty and attention to our car needs. Great job guys!

5 stars Customer since 2016

Appointment was timely. Quick results on finding problem. Good work and ready by end of day. Service people knowledgeable and helped with explaining procedures. Price was very reasonable.

5 stars Verified customer

Quality work. Quick service.

5 stars Customer since 2013

Allen provided excellent service and made sure to communicate pricing and when my car would be available. I went in thinking I was going to spend more than I actually did, which was great. The maintenance on my car only took a few hours. I will definitely recommend Sun Auto to friends and family and will be back in the future!

4 stars Customer since 2016

Fast service. Comfortable, large waiting area and friendly staff.

5 stars Customer since 2018

They explained everything carefully and worked quickly. Very courteous.

5 stars Customer since 2016

Car had a serious scraping sound that appeared to be coming from the area of the wheels. The Sun Auto mechanic took off the wheels and checked all brake and bearing hardware and found nothing wrong ---- as we had heard the noise get progressively worse and consistent over the past two weeks plus we drove through a parking garage the day before and the sounds echoed through the garage. It is possible something was lodged in the wheel/brakes and finally fell out prior to taking it to Sun Auto. Regardless, we appreciated the quick response and honest assessment, including keeping the car overnight and trying to replicate the sounds the next morning. That is going above and beyond ----- and it did not cost anything for the inspection --- can't ask for more than that. Until you prove otherwise, you are my go-to mechanics.

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