75.8% would refer friends and family to us

1 stars Verified customer

I recently brought my car to suncrest automotive when my power steering wasn't functioning. They informed me I would need to go to a dealer, because my entire system was shot and I would need to order parts that they were unable to obtain. When I took my car to the dealer, the only problem was a blown fuse. It was a $3 part that I found out I could get at autozone, if I had known that was the problem. Obviously someone either didn't do their job or they doesn't know how to. I was thoroughly disappointed with this service. I ended up paying hundreds dollars more than was necessary between getting the car towed twice, and paying two garages to diagnose the car. I will never bring my car back here.

1 stars Verified customer

i didn't like the bill and was asked to pray on it. very inappropriate. my car smelled like gas and oil for two weeks, and i didn't make it out of town before my car needed to go back and get adjusted for two hours on the transmission. pathetic customer service and machanics

1 stars Verified customer

i am from out of state and had no option in getting my car serviced anywhere else. they were rude and condescending. my car smelled like gas and oil on the inside for about two weeks. to top it off, when i left, i stopped to get gas and my car would not start. i had to call a tow truck. they had to readjust the transmission for over an hour to fix the problem after i had already paid and was on my way to SC. when they tried to charge me extra for a starter that they broke taking apart the transmission i told them i did not think i should have to pay for it, the guy actually said that "i should pray on it and come to the right decision which is paying for it" . they need to keep there religion away from the business. i was very offended by being asked to pray on a bill.

1 stars Verified customer

I was emailed a free oil change coupon over a month ago, and tried to redeem it today only to be told it was void as a result of an error in part of the office. That is fraud. I also was not told about this until AFTER the services were rendered. Fraud.

I was also told my brake fluid was bad, even though the test paper I received did not even have that section sampled. I was going to be charged 189.99 for a transmission flush when I called another shop that afternoon and was quoted $40-$100!

My very first visit was very unprofessional with employees yelling at each other in front of me and the workers talked to me about their problems at work. I was not treated like a paying customer. I decided to give it a second chance, but after this time, I will not be back.

5 stars Verified customer

Got me in. Got me fixed. No problems. I appreciate how quickly you get me in and get it done.

5 stars Verified customer

Good service and friendly staff

5 stars Verified customer

They were wonderful!!!

5 stars Verified customer

Got me in right away. Fixed my car. Delivered my car to me. So appreciated!!

5 stars Verified customer

Great fast service, nice, friendly staff. I can ask them anything and they are honest with me. Excellent prices.

1 stars Verified customer

Buyer beware is all I can say.....

They hit you for $40 just coming in the door ! It's a ploy to try to corner you in to buying their outrageous prices. I was told that it would be credited back if I got the work performed, but I was still charged. Please do your homework folks and compare prices before you let them do ANYTHING.

When I asked them for my old parts back, you would think that it would be no problem, but instead, Ryan I think his name was, copped and attitude and acted as if I was asking for his kidney or something. Then they couldn't find my parts, and showed me someone elses old parts and said "Yours looked similar to these" Really ?

When I went out to my car, it had grease on the door handle, on the carpets and smelled just funky. I really expected better. I will definately not go back