I have taken my cars to this location many times with no problems. This time I was frustrated with the lack of communication. It was very important that I know the level of my transmission fluid since I was low and about to go on a road trip. I asked the salesman if that fluid was checked and he said yes. I asked to make sure they told me how much I needed to add, 1 quart, 1/2 quart, etc... The fluid was not checked and I was not told how much to add. I have the ability to service my own car. I took it in to get a professional overview, and that's not what I received.