A little unprofessional. Asked me what I did for a living and proceeded to talk about the “big bucks” and how I make too much. No. They were also my second opinion and came back with very expensive things needing to be fixed, when I was told otherwise elsewhere. When they called me basically told me I had no idea what’s going on with my car and the notes weren’t even what I told them.
Jessica, we appreciate you taking the time to review your last visit. We agree that in the workplace some subjects are better left unsaid. We have discussed subject matter and communication procedures with our employees so that this does not happen again. We apologize if you were offended in any way and are very concerned about your overall experience. We encourage you to contact our Customer Service Department at 480.751.6401. Thank you.