Promptly greeted and attended to. Clean, inviting showroom. Quickly found my reservation and told me an estimated time to complete. Upon return, car was just being finished and parked outside. Technician that parked car was in clean uniform, parked away from other cars (thank you, don't like parking lot dings), locked car and removed protective floor mat. Promptly paid bill and thanked for business.
This was the way service is suppose to be.