Actually 4.5 stars. Broke for a stress-fix massage was awesome; she was very intuitive and attentive to my tense muscles, and there were many! I would totally recommend her to anyone and will be back for more services with her. Hilary for a face, neck, head and scalp massage followed up my stress-fix massage perfectly, and I would highly recommend her as well!. The spa is beautiful, but I think the ability to relax prior to my appointments was inhibited due to the waiting area being near the front desk and door. The desk was busy and not very quiet. Many therapists passed through the area as well and it was really quite a busy spot to wait! The building is older, which affords a charming environment, and relocating that area may not even be a possibility; just a suggestion. Truly a wonderful experience!!!