92.3% would refer friends and family to us

1 stars Customer since 2016

The only reason there is one star is because they did get to me quickly since I had been a repeat customer. Had tech come out and paid their diagnostic fee to diagnose one problem. Part was 5 days out in December and furnace was inoperable. Part came in, tech came back out and replaced part. Left without checking his work, furnace immediately stopped working as soon as he left the driveway-same issue. Tech came back next day and told me I needed an additional part to the $300 I had already paid (this part was $26 on internet). Told me it was $364 for next part. Fed up, looked up part on internet, got next day and paid $120 with rush shipping. Called to tell them Tech misdiagnosed from the start, and service manager Vanessa wouldn't follow up and call back. Staff on phone was rude and combative when we complained. Won't ever use again or recommend.

5 stars Customer since 2017

Great service and they know what they are doing.

5 stars Verified customer

Very prompt service and tried to stay within our budget.

5 stars Customer since 2013

SunGlow is a great company I am very satisfied with there service and would recommend them to all my friends .

5 stars Verified customer

Serviceman was very courteous, neat and serviced our two furnaces in a timely manner.

5 stars Customer since 2014

Company is prompt, efficient and does not pressure you to do anything or buy anything you do not want. People are friendly and courteous and very helpful. Would use them whenever I have a furnace problem and would definitely recommend them.

5 stars Verified customer

Prompt, polite.

4 stars Customer since 2016

The service person was polite and let me know all that went on with the maintenance. He explained what filters are used and that what was being used was correct.

3 stars Customer since 2017

Rough start but things seem to be working now.

5 stars Customer since 2018

I am very satisfied with the service received from your employee.

Thanks

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i took my lexus there for a squeeking and a quacking noise. the onwer looked at it than his machanic checked it out and said that it was the belt tentioning. they charge me almost 1k to fixed it. after my car was fixed, the squeeking noise never went away. I ook my car back and the machanic said he didnt hear the sqeeking noise before but the owner said he did. the machanic then think its the ac compressor and cluch and if i want to fix that, it would be another $1350. customer service was ok, bad diagnose and i would not go there agiain. Price was also high.
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