Dana had a small "issue" with WiFi when I went to pick up products for myself, my daughter and one of my friends. Dana handled it professionally and was most apologetic. I am picking up our products today. She has my order(s) packaged, paid for and all ready for me to pick up. The salon is spotless!! Thanks, Dana, for allowing us to continue using the products we are familiar with. Keep well, stay safe and be kind.