232 Lonsdale Ave
North Vancouver, BC V7M 2G1

Mon: 10:00AM - 6:00PM

Tue - Fri: 10:00AM - 8:00PM

Sat: 9:00AM - 6:00PM

Sun: 10:00AM - 6:00PM

97.2% would refer friends and family to us

5 stars Customer since 2011

As always a very relaxing experience. I can always trust that I will love my hair as Dana is very talented and professional!! Also Trish did a great job with color!

Supernova Salon replied:

Hello Lori,

Thank-you for taking the time to review! We're so happy Trish and Dana have continued to provide you with an exceptional experience! We look forward to seeing you at your next appointment and continuing to help you relax and feel beautiful!

The Supernova Team

5 stars Customer since 2017

Dora was so professional and keen to realize my concerns. The way she approached through to convince me for her suggestions was great. She asked Travis to also check out my hair and they both provided resonoble solutions. She was caring. The positive and relaxing vibes around her is great. I wish her luck.

Supernova Salon replied:

Hello Ayla,

Thank-you so much for your review! We're so happy to hear you had such an excellent appointment with Dora. We hope you continue to enjoy your hair and look forward to seeing you at your next appointment!

The Supernova Team

5 stars Verified customer

Thanking Victoria for her expertise and kindness.

5 stars Customer since 2017

Excellent as usual

2 stars Verified customer

This visit did not go well. The stylist seemed to lack the confidence she showed on my previous visit. I think there was approximately 10 or so minutes spent on wet cutting. After drying my hair there was another 10 - 15 spent dry cutting. Out seemed once I I asked for changes, she didn’t have the confidence to make decisions about what to do next, or how it looked.

I realize that I I kept asking for changes, a bit here, off the back more, feather the sides more, and this could impact how we both felt, and the outcome.

Once home, and styled on my own, it didn’t seem as bad as I thought, however, it certainly wasn’t as good as the other visits.

I haven’t decided if I would use her again.

I will continue coming to your salon because the overall service and feel is excellent.

Dlee

Supernova Salon replied:

Hello and thank-you so much for taking the time to review! We appreciate all feedback as it helps us to learn, grow, and improve as a business. We're very sorry to hear you do not feel as satisfied with your last visit as with others. As you have left this review anonymously, we have no way of following up with you. You are welcome to contact the front desk staff at 604-904-8448 or at info@supernovasalon.com so we can further discuss this with you!

The Supernova Team

5 stars Customer since 2017

Always friendly service. Very accommodating. Thanks!

5 stars Verified customer

Jude is amazing! Always knows exactly what to do to my hair without having to even say anything!

5 stars Customer since 2017

I cannot be happier with the results of services that Emily provided! My hair looks and feels great. Totally recommend. For a colour, Trish’s work is amazing!

5 stars Customer since 2018

Great experience! Victoria did an amazing job and made me feel very comfortable. She was very thorough in making sure we were on the same page in terms of the cut I was envisioning and I’m very happy with how it turned out!

5 stars Customer since 2018

Really really nice experience here, I had Sofia who is an apprentice. She took care of me so nicely, I’m not fluent in English so hard to really explained what I wanted to with my hair but she took the time and did a great job! I’m feeling so great, my colour is exactly what I wanted and looking forward to come back!

Everyone there is so thoughtful and smily :) love it!

Thanks,

Margaux

Supernova Salon replied:

Hello Margaux,

Thank-you so much for taking the time to review! We're so happy your first experience with Supernova was an excellent one with our Emerging Talent Sofia! We look forward to seeing you at your next appointment!

The Supernova Team

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