11777 San Vicente Blvd suite130
Los Angeles, CA 90049

Mon: 9:00AM - 5:00PM

Tue: 10:00AM - 5:00PM

Wed: 9:00AM - 5:00PM

Thu: 10:00AM - 5:00PM

Fri - Sat: 9:00AM - 5:00PM

Sun: Closed

95.8% would refer friends and family to us

2 stars Customer since 2014

It's taken almost a year to find that right contact lens/prescription; I still haven't been given a final pair of lenses.

Each time that I go, I have to leave work early, which is difficult when you work in a school.

The first few times I returned for a follow up visit, the office staff was often confused or unfamiliar with my file. My file was put away at least one time, even though it wasn't finalized. The secretaries are very nice though. At this point they know who I am. Though, I think my file may

Everyone is very nice in the office, but i'm not sure why it's been so difficult to find the right lenses. My job is becoming frustrated with my need to leave work early to go to the eye dr.

5 stars Customer since 2002

could not be more accomodating

5 stars Customer since 2013

great service

Dr Super and his staff are... well SUPER!!

5 stars Verified customer

The whole experience was great! Haroin was exceptional in his care, expertise and patience - what a welcome addition! All staff are friendly, professional and a pleasure. THANK YOU!

5 stars Verified customer

Everyone is so friendly, and more importantly, helpful. Love the validated parking too! Excellent selection of glasses with pros helping you figure out which look is best for you!

5 stars Customer since 2001

The staff was very helpful and efficient.

5 stars Customer since 2004

The person who helped me was professional friendly helpful...I always have a great experience when I go to The EyeSite.

1 stars Customer since 2012

I felt that the staff is trying too hard to sell you product, when I am there to get my eyes examined. Everything seems to revolve around making more money. I was not pleased with this experience.

The EyeSite: An Optometric Group replied:

Dear Tom

my apologies for your recent experience

I look forward to resolving this and taking care of you personally

Paul

2 stars Customer since 2012

My examination with one of the physicians was great. However, when I ordered contacts on the phone through Kim and spent 20 minutes talking to her, (where by the way, she was rude, not explaining my benefits in a courteous way) she never placed my order, which I never knew. I waited 3 weeks and got worried so I called and spoke with Marisa. Marisa was very friendly and professional and apologized for the situation. She checked on my status and told me that an order was never placed according to my records, and placed a re-order very quickly. At this point I was wearing my last pair of contacts so I was very pissed. Thank goodness Marisa got the OK from her manager to Rush deliver my contacts overnight to my home. Overall, the clinical service was very good, but my experience with one of the front desk ladies was extremely poor.

The EyeSite: An Optometric Group replied:

Dear Vera

thank you for your feedback.

My apologies for the poor service.

Thank you for allowing us to try and rectify fulfillment of your lenses.

I hope to improve your experience with more training next time

sorry :( PJS

5 stars Verified customer

I am always impressed by the staff and enjoy the intellectual musings of the brilliant Dr. Super (hope I'm spelling that correctly) during my eye examination.