98.2% would refer friends and family to us

5 stars Verified customer

110% satisfied. Professional, Courteous, Knowledgeable and Friendly.

Highly recommend

5 stars Verified customer

Service is always great and I love the after inspection review summary with the photos and explanations

5 stars Verified customer

Rob was wonderful in explaining what was needed and how best to have the service done so it met my time needs as well as my financial needs. Work itself is always excellent.

5 stars Verified customer

Professional, and kind costumer service.

4 stars Verified customer

Super friendly, professional, and knowledgeable staff. Had an unexpected delay, but was kept updated throughout the process and the work was well done. Very satisfied with my experience.

5 stars Verified customer

Definitely a great "Team" effort performed by the Superior Auto staff! From making my appointment to receiving the results of diagnosing an inspection issue, for future, I'm sold on returning to this business. Every person I had contact with so helpful and ensured me that I could trust them for any future needs. Again, what a great Team, and continued success to you all!

5 stars Verified customer

Excellent

1 stars Verified customer

8/9/22 The 7am start time is inaccurate! I made an appointment for 7am hoping to sneak in an oil change before work.

Not happening. Rob showed up at 7:30am and there are dropped cars lined up. And as he is the only one here, other people pull him out to look at their crises.

I am sitting in the waiting area while my car sits where I parked it over an hour ago.

Why the 7am email confirmation? Or include a disclaimer that this is a drop and come back shop for that time of day.

I checked my Google Timeline 6:48am to 10:06am for my oil change.

Very thorough, but the scheduling is not good.

Drop and come back is the only way to deal with this shop.

5 stars Verified customer

Friendly, reliable service.

5 stars Verified customer

Rob was excellent, he kept me informed with what was going on the entire time he had my vehicle. Awesome.

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Allowed to pay and leave without being made aware of how awful one of the worst cuts of my life is; my repeated wishes and instructions not adhered to. I have now not attended important events that I got the cut to look good for, because it looks so awful. Unbelievable.
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