After being with the same Vet for 30 yrs, her practice was larger than she could handle and the wait to get in to see the Vet was more than 2 hrs in the waiting room and, additionally, one of the technicians told me incorrect information and another customer was so disturbed by what the technician had told me that she came up to me and said that the tech was incorrect and suggested I get a 2nd opinion from another Vet. After finding out for myself that the technician told me surgery was the only recourse and that was far from correct, I decided to never take my pets back there. That's when I found Surf City pet hospital. From the first employee through to the Vet I was treated great, was able to get my pet in for an appointment immediately and, the end result was great. The Vet is accessible, thorough, genuinely concerned and attentive to, not only me, but most importantly my pet. She's gentle with my pet, patient, affectionate, capable and thorough. I hope this experience will ensure all pet owners that this hospital is fully capable, dedicated to her patients, experienced and capable of taking the best care of pets.