100.0% would refer friends and family to us

5 stars Customer since 2015

Everyone there is great and very friendly.

5 stars Customer since 2016

The staff is always friendly and helpful!

5 stars Customer since 2016

Always in and out. And they are very clean

5 stars Customer since 2017

Doctor is amazing, the staff is the heart of the practice.

3 stars Customer since 2014

I was very disappointed that I was not informed that my phase 2 plan had changed for my daughter Hannah.

We had a meeting and then informed that we will not be offered the clear braces after we had agreed on. Then I was told by the staff that my plan was changed and it did not make a difference if they had the metal or clear.

I was also upset that I will be paying over 23 hundred dollars for this plan and no clear braces as I was told in my meeting.

I have requested for another meeting but no call back or response.

I need to have clarification why and what am I really paying for.

Also I found out that Kaiser now offer's braces through my plan . Which i will be pursuing now.

I would like a call back from a supervisor to talk to in the main head office please at 916-420-725.

The bottom line is what am I paying for and who gave the staff to change plan without talking to me or informing me at all

Then when asked to see plan and who was in the office I was informed Lori does not work there anymore.

Well this is not my issue about that employee. I am the one paying the bill not any of the staff.

Please have a supervisor call me.

I also wish the Dr. was a little more friendly. He does not even shake your hand or greet you while you are in the room.


Surfside Kids Dental - Elk Grove Ortho replied:

We are sorry that your last experience was not how you had hoped for, We strive for excellent care at each and every visit. On your way at check out I thought we had resolved the problem, and we did reach out and email as well so I hope that this has been resolved. WE thank you for being a patient of our Surfside family and look forward to seeing you at Hannah's next visit.

5 stars Customer since 2016

The staff at Surfside have been fabulous! After my daughter's first visit she didn't want to go anywhere else.

5 stars Customer since 2016

Really great and friendly with kids. At the same time being very professional. My son always looks forward in going to his appointments. So anyone looking for a dentist for your little one's or even for yourself I recommend Surfside Dental.

3 stars Verified customer

My last two appointments have been okay. The course I was on with my previous doctor looked like it was ignored. I feel like he hasn't made time to throughly look through my case and make the best choice of actions. I really love coming here, however haven't had or experienced the best appointments since doctors had changed.

5 stars Verified customer

I love Surfside! The staff is very friendly, polite, professional, and caring!

5 stars Customer since 2017

This office has been so amazing with us. The entire staff is friendly and very helpful!

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